Where to send a compensation claim

Direct links to the claim pages of airlines flying to and from Israel. Under the law, you send the airline your compensation request in writing.

ArkiaContact / claim page
Refund request formFor compensation use "Contact"; refunds have a separate form (Hebrew site).

El AlContact / claim page
Rights under the lawCompensation requests go through the "Contact us" page.

IsrairContact / claim pageIsrair’s customer-requests page (Hebrew site).

AegeanRights notice (and where to send)The page links to the claim form.

airBalticRights notice (and where to send)

British AirwaysRights notice (and where to send)See the section on Israel’s Aviation Services Law.

Brussels AirlinesRights notice (and where to send)

DeltaContact / claim pageDelta’s dedicated refund-or-compensation page for trips from Israel.

EmiratesRights notice (and where to send)

EtihadContact / claim page
Rights under the lawPer Etihad’s notice, compensation requests go through the feedback form.

EurowingsRights notice (and where to send)

flydubaiRights notice (and where to send)

ITA AirwaysRights notice (and where to send)

LOT PolishRights notice (and where to send)

LufthansaContact / claim pageLufthansa’s compensation form. For an Israeli-law claim, say so in the description.

Sky ExpressRights notice (and where to send)

SWISSRights notice (and where to send)

TransaviaRights notice (and where to send)

UA

UnitedRights notice (and where to send)

Virgin AtlanticRights notice (and where to send)

Wizz AirContact / claim pagePer Wizz Air, Israeli-law compensation requests go to the email address listed on this page.

Before you send

• First run the free check to see what you’re owed, and under which law.
• Draft the letter with the free claim kit – it writes it from your flight details.
• Send it in writing (web form or email) and keep a screenshot or copy with the date.
• The airline must refund within 21 days and pay compensation within 45 days of your request. No answer? You can file a small claim.
• If the European rules also cover your flight, we check both regimes and file under whichever gives more.

"Contact / claim page" = a form or contact page. "Rights notice" = the notice every airline must publish under Israeli law, which says where to send a claim. Links checked on 9 November 2026 and may change. Names and logos belong to their owners and are shown for identification only. EinTisa is not affiliated with any airline.